BlazeFit FAQs

FAQ

HOW DO I BOOK A CLASS?
This is simple 2 step process. Once logged in, just select “Book A Class” under the book classes menu. It will list all the classes available. Simply press ‘book class’ and the class will show as booked.
An hour before the class starts the booked button will change to a timer and countdown before the class starts will commence. 5 minutes before class starts the button will change to ‘join class’ Press that and you are in the class.
If you have not already installed zoom then you will be given a link to do so.
HOW DO I LOG ON?
Just go to www.blazefit.co.uk and select login. Enter the email and password you used to set up your account. You are now in your account where you can book your classes, change your subscriptions etc.
If you cannot remember your password then enter your email and select ‘forgot password’. You will receive an email giving you instructions on how to set up a new password.
CAN I CHANGE MY PASSWORD?
Yes. Just log in and under your account info you will have opportunity to change your password.
HOW MANY CLASSES CAN I DO?
We have 3 subscriptions with our Gold Subscription giving you unlimited classes. With over 31 classes a week at various times, I’m sure there will be a class to suit.
Our Silver Subscription gives you access to 4 classes a week and our Bronze Subscription gives you access to 2 classes a week.
WHAT IF I BOOK A CLASS AND CANNOT MAKE IT?
As long as you cancel your booked class 5 minutes before the class starts then it will not count towards the number of classes a week you can do. You cancel by just pressing the “class booked” button. So, if you have Silver or Bronze Subscription you will not lose a class.
DO I HAVE TO HAVE MY VIDEO SHOWN?
Absolutely not. You will have the option of having your video on or off. When it is off your instructor will see your name but not you. We understand that some members may feel a little uncomfortable and so this is perfect for you to exercise without any concern of others seeing you.
CAN I SPEAK TO OTHER MEMBERS?
Before the class starts your instructor will leave speakers on so you can, if you want, say hello to others. Once the class begins your instructor will mute everyone so no chit chat will interrupt your exercise session.
CAN I CANCEL MY SUBSCRIPTION?
Yes. Log in and you will have option to cancel or amend your subscription. If you cancel then it will stop renewing at the end of your current subscription.
CAN I CHANGE MY SUBSCRIPTION FROM BRONZE TO GOLD?
Yes. Log in and you will have option to upgrade your subscription. You will be charged the difference for the remaining period of your current subscription. You can upgrade or downgrade your subscription.
DO I HAVE TO PAY FOR ZOOM?
No. Zoom is a free tool that is at the forefront of LIVE meetings. We use Zoom as it is very reliable and allows us to interact and engage with all our members smoothly.
I’M NOT VERY TECHNICAL, IS IT SIMPLE TO USE?
In this world of technical advancement, we understand that it can be very daunting. We have made this process so simple that a total novice can get involved. It’s a case of just pressing the buttons which are labelled with exactly what they say. For instance, “Book class” is exactly that. Once this is done, it changes to “Booked”, the a few minutes before the class starts, it changes to ”Join”.
If for any reason you don’t know how to install zoom or you have not installed it the once you press “Join” you will be directed to exactly where you need to install it. You only have to do this once.
At any time, if you are unsure then please contact us and we will help you get going.
Don’t let technology stop you from keeping fit and healthy. Let us help you embrace it.
I’M NOT VERY FIT. CAN I STILL JOIN IN?
As long as your doctor has not stated that you cannot exercise then yes, you can join in. Before every class we will have tips to help you get the most out of your workout. We recommend that you go at your comfortable pace and as you exercise more regular you will find that you will be able to do more. You will become healthier and fitter.
WILL I LOSE WEIGHT WITH THESE WORKOUTS?
With all exercise regimes, the more you do the better it is for you. You will also have to consider what you eat and drink. Once you balance this then you will definitely see positive changes.
The secret to losing weight, becoming stronger, becoming leaner, becoming fitter or whatever your goal may be, is consistency to that purpose. Our classes are anywhere between 30 minutes to 45 minutes. Pick the ones you like and do them regular. Ideally at least 4 times a week and you will certainly see results.